What does a System Analyst do?
Systems Analysts design integrated
software and hardware solutions
for organisational problems. They
analyse the processes and structure
of a business and create a complete
system that fulfils the business’
requirements.
They prepare written documentation of detailed
requirements including specification of inputs,
hardware requirements, tender documents and
procedures manuals.
To do this they must liaise with staff to develop a
clear picture of what needs must be fulfilled and
then develop and implement a plan for creating an
appropriate system.
Before an organisation decides to purchase or upgrade
a computer system, Analysts may carry out a feasibility
study. They examine problems; look at possible
increases in efficiency costs and benefits of purchasing
the computer. An Analyst will often also be involved
in the installation of the new computer system at the
client site.
Systems Analysts require technical skills, management
skills, a good general understanding of commerce/
business issue, and excellent communication and
interpersonal skills.
Systems Analysts are usually former programmers.
However, sometimes they are trained directly to the
position based simply on good analytical skills and
sound business experience in an area of importance to
a computer supply company’s operation.
Personal qualities required include a strong telephone
manner and communication skills, strong service
orientation with excellent communication skills for
understanding technical problems, clearly explaining
solutions, sound administrative skills and effective time
management and personal organisation skills.
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