Choose the following
qualifications to get you there:
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What is a network?
Business data communication is the fastest growing
segment of the ICT Industry. It is a very diverse area
covering the relatively simple peer-to-peer connection
of a few personal computers, through Internet and
private networks to large communication networks
(such as Banking, Government Departments, Travel).
There are a huge number of protocols, platforms and
software solutions to communicate with one another.
What does a Network Administrator do?
The job of establishing and maintaining the connectivity
is enormous. At the top end of the complexity is the
requirement to provide secure interfaces to multiple
platforms configured for cooperative processing
with distributed database technologies for example.
Depending on the level of responsibility and the
particular job role involved, duties may include:
- Administering the use of all networks including the
maintenance of the user register.
- Providing assistance to users with standard
networks software and communications packages
and mainframe access.
- Assisting with development and enhancement of
relevant standards, procedures and guidelines.
- Planning, scheduling and implementing network
hardware and software maintenance requirements
and upgrades.
- Preparing and verifying daily backups.
- Providing first, second or third level support by
voice and electronic means as required.
- Allocating the necessary resources to resolve client
problems and queries in an effective and timely
manner.
Personal qualities required include a strong telephone
manner and communication skills, strong service
orientation with excellent communication skills for
understanding technical problems, clearly explaining
solutions, sound administrative skills and effective time
management and personal organisation skills.
Career Paths
Positions in this field are frequently on
advancement from the base entry level.
Because of the demand for increasing
specialisation, professionals in the field
tend to achieve more senior recognition
without changing basic occupation. As
it is necessary for people in this field to
continually upgrade their skills, you will
most likely enhance your qualifications
with Vendor Certifications such as
Microsoft, CompTIA, Cisco, Red Hat, Sun
and CWTS. |
