Refund Information

Computer Power Institute’s refund policy complies with Section 236A of the Education Act 1989, for international students.

• Students that do not commence their tuition, or withdraw before the end of the tenth working day of the start of the course Computer Power will refund all fees paid less 25% of the tuition fees.
• Students who withdraw after the tenth working day of the start of the course will forfeit all monies paid.
• Students will be entitled to a full refund if a visa application has been denied.
• In the instance that an international student withdraws from their programme of study before the end of the tenth working day of course commencement, the refund of all fees paid less 25% of the tuition fees will be paid directly to the home country bank account from which they came. CPI will notify immigration that the student has been withdrawn. Student fees will in no case be transferred to an alternative provider in New Zealand. Computer Power will ensure that Student refunds are processed within 2 working days of the refund request.

All refund requests must be in writing “To the International Student Manager.” Evidence of the reason for the deduction is available on request.

Student Fee Protection

In compliance with the New Zealand Education Act 1989 (section 236A & amendments) and the NZQA Student Fee Protection Policy 2005, Computer Power Institute provides comprehensive Student Fee Protection by way of both Student Fee Trust Account (Independently administered by the New Zealand Public Trust, Greenlane, Auckland) and Student fee Indemnity Insurance provided (by StudentCare).

Student Fee Protection covers all payments made to the Institute on behalf of a student including fees, course related costs and living expenses. This arrangement has been accepted by the New Zealand Qualifications Authority (www.nzqa.govt.nz) as meeting the requirements of its Student Fee Protection policy. This policy comes into effect if the PTE stops offering a course in which students have enrolled. Student Fee Insurance policies meet the Code of Practice for the Pastoral Care of International Students and the Student Fee Indemnity requirements as outlined by the NZQA. www.nzqa.govt.nz